BPA often assists clients in the implementation of various process transformation initiatives as part of our solution set. We provide general support services such as project management, training and business case development in addition to specialized services such as:

• Process Governance Program deployment (Process ownership strategies, SLA development, Roles & Responsibilities definition)
• Scorecard deployment (Design, development and deployment of operational and strategic scorecards)
• Process automation vendor selection support (Vendor search, RFP development, Selection criteria matrix design)
• Business Requirements development (Documentation of user/business requirements for process automation initiatives)
• Outsourcing Strategy development (Internal vs. External capabilities analysis, Sourcing alternative model development, Sourcing Governance plan)
• Six Sigma program deployment (Program design, Six Sigma training and coaching, Reporting oversight, etc.)